Executive offices are located in Dallas, TX. Warehousing, shipping, and customer service for North America are located in Branson, MO. Technology and IT infrastructure are located in Minneapolis, MN. 

Hong Kong branch office is located at Room 1307, 13/F Lippo Sun Plaza, 28 Canton Road, TST, Hong Kong.

     Tel: 00852-35898900  Fax: 00852-35792288

     Email: supporthk@bhipglobal.com

     Website: www.bhipglobal.com

The fastest and most efficient method to contact customer service is to login to your bHIP Global (GSS) global software system (backoffice). Under the "Administration" menu located at the top of the page, click on "Contact Support". This sends your inquiry directly to our support office.
You may also contact us via email (supporthk@bhipglobal.com) or fax (00852- 35792288).

First of all, check your network status and confirm whether you have filled in all the information required.

If there are hints shown in red, that means you have missed out some required information.
If your connection to the backoffice remains idle for a long time, you will fail to complete the order. This is done for security purposes. If this occurs, you need to login to the backoffice again.
If problem persists, please write down the error message and call our customer service hotline at (852) 35898900. We are always at your service.

United States, Canada, Puerto Rico, Mexico, Australia, New Zealand, Hong Kong, Singapore, Philippines, Taiwan, China, Spain, Italy, Slovenia and Hungary.